Monday, January 6, 2020

Wink Relay Smart Home Wall Controller Touchscreen

Shop your favorite products and we’ll find the best deal with a single click. If you did it all right, the Relay's screen should power on automatically. Getting the Relay online, your next step, is as simple as selecting your WiFi network and entering any password you have via the onscreen keyboard. It worked for me on my home network on the first try. You can call, but you'll still need that neutral wire. The potential is there for Wink's Relay smart-home control panel, but with too little user control and too many unrealized features it's hard to stomach the high price.

relay smart home wall controller

Finally, you snap on the touchscreen portion of the Relay, along with a filler plate on the back to provide further support against any open socket behind it. An electrical contact transfers power between the wired piece and the touchscreen plate. The buttons to the side of the Relay control the attached light loads. Alternatively, the Relay can be used in ‘Smart Mode’ where each button can be programmed individually to control a smart light or smart product. These buttons also have the ability to control Wink Shortcuts, allowing you to control many different products from a single button.

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It looks easy to use, and I like the idea of centralizing a smart home control scheme. My reservations come from the fact that too many Quirky/Wink products have shown up for review lacking software polish. If I'm going to go to the trouble of hardwiring the $300 Relay into my wall, it has to be near-flawless.

relay smart home wall controller

It also looks cool, and makes it easy to hit a macro button (termed "robot") that puts all of the devices in the house in a particular mode, such as "bedtime" or "away." This could be one of a few things, but the best thing to do is make sure the wiring is correct. Turn off power to the switch, remove the main unit, remove the power box and ensure the wiring is correct and that there are no loose wires in the gang box. The sensor on the face of the Wink Relay is a motion/proximity IR sensor. It tells Relay when you’re approaching, giving the unit time to wake up and display your personalized dashboard. Multiple Relays can be turned into an intercom system using the microphone.

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Wink provides some basic instruction in its small paper manual, but what it doesn't spell out explicitly is that wiring must include a neutral wire in addition to the line and load wires. The manual instead instructs you to call Wink's help line if you don't have a neutral wire, which seems to leave open the possibility of a workaround. Talking with a Wink support tech revealed only that the neutral wire is indeed required. The built-in speaker and microphone don't do anything right now, and both the Wink app and the Relay's own control options are overly simplistic.

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Relay is a wall-mountable touchscreen controller that runs the Wink app, giving you instant access to your smart products. Manage lights, locks, appliances, and more all from a central location. This beautifully designed command center is fully loaded with temperature, humidity, and proximity sensors, plus two smart light switches; it’s like an entire smart home on your wall. Why might you want an in-wall switch to control your network of smart home devices?

relay smart home wall controller

It's hard not to feel like Wink and its parent company Quirky pushed the Relay out to market to hit a pre-Holiday 2014 release date. The potential is there for the Relay to become a robust smart home control center. The likelihood of something better coming along in the next six months is simply too great. Wink says all of these limitations are mandated by the device makers. Those limits could change over time, and Wink also says similar devices from its own product line and those from other manufacturers will have expanded capabilities. Still, the fact remains that if you buy Relay , you won't be able to control some smart home devices with it as well as you might expect or want.

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Wink says you can install the device in any single or double-sized switch box that's not also wired to an AC outlet, and it connects to your home network via Wi-Fi. You can use the switches as standard lighting controls, or program them via the touchscreen to send commands to any smart device on the network. You can consider the Relay an advanced smart home product, since installing it requires removing a light switch and then wiring-in the Relay in its place.

Relay is a touchscreen controller that’s tailored to you. It runs the Wink app, so you can manage all your favorite smart products from one central location. That mobile device-dependency is one of the issues the Relay wants to address. It also wants to be more than just a glorified on/off switch.

One problem with Relay is that by putting controls in one place, anyone in your home can interact with the smart devices you have installed. A lack of customization options means you don't get enough say over what appears on the Relay's screen. Relay runs the Wink app so you can connect to and interact with smart products in the Wink app universe.

relay smart home wall controller

You also can't adjust simple things on the screen like brightness, or the order in which the various control icons appear. The only real setting you can change on the Relay itself is whether it comes on based on your proximity, or via a tap on the screen. It also doesn't live up to its full potential out of the box.

You can't set your MyQ Garage to open and close based on your location, although you can use location to trigger behavior in other devices. Your DropCam will only send an image to the Relay once every 15 seconds, rather than showing you a real-time feed like you get on the DropCam app. The Wink Relay brings control over all of your smart home products onto an easy-to-use, wall-mounted touchscreen. If you're keeping up with the blossoming smart home market, you'll know that Wink is aspin-off of crowd-sourced product development shop Quirky. Wink debuted as its own smart home platform back in June, with support for an assortment of connected first and third-party devices. Instantly operate smart products or groups of them at once.

After snapping the faceplate into place, Relay will begin to boot up. You can then choose your Wi-Fi network from the list of available networks. Enter your password and tap "Done" in the upper right corner. That button can remain unconnected without interfering with your Relay setup.It can also still be programmed for action in the Wink app.

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